SYSTEMATISATION OF COGNITIVE-BEHAVIOURAL INTERVENTIONS IN OCCUPATIONAL STRESS FOR THE INTELLIGENT SYSTEM IMSLOG

Systematisation of cognitive-behavioural interventions under condition of occupational stress and its application for the intelligent system IMSLOG is presented. Psychotherapeutic interventions at stress are systematized on the purposes of intervention - preventive maintenance of stress, influence on reaction of stress (pressure), rehabilitation (Newman, Beehr, 1979; 1995). Within this framework many authors differentiated interventions, which are applied at a level of the organization and at a level of the individual (Cox, T., Leather, P., 1994; Ivancevich, J.M., Matteson, M.T., 1990). So, various interventions belong to the preventive interventions, controlling stressors, also named primarily -optimisation of requirements of work and organizational decisions, which allow to lower stress, some forms of improvement of the workplace organization, including design and ergonomics; medical, or secondary interventions include trainings of students and teachers on development of skills of overcoming, decision making, actions for strengthening health; rehabilitation, or tertiary interventions consists in the interventions giving social support to students and teachers, basically focused on psychological consultations. In the present paper the systematisation of cognitive-behavioural interventions at organizational stress is given which makes a basis of two matrixes of decision making: 1) the preventive interventions directed at decrease of stressors in study circumstances at the level of the group and the organization; 2) the medical interventions directed at increase of adaptable abilities and development of social coping-skills, decision making trainings at the level of individuals. These two types of interventions further are concretised by the list of separate behavioural and cognitive techniques and methods of the interventions offered as preventive or medical treatments. The authors use an untraditional matrix model for representation of data and knowledge on occupational stress, which includes the matrix of object descriptions, the matrix of differentiations of the 3 types (R₁, R₂, R₃), where R₁ is the matrix of differentiations of diagnostic type, R₂ is the matrix of differentiations of decision-making type, R₃ is the matrix for representation of independent mechanisms of classification reflecting, for example, opinions of different experts. Classification features of interventions in occupational stress were organized in two matrixes of differentiation R₂ of decision-making type: 1) preventive interventions directed at stressors reduction in learning and communicative situations at the group and organizational levels; 2) therapeutic interventions directed at development of adaptive capacities, communicative and problem solving skills of individuals. Matrixes of R₂ type are intended for setting of professional (psychotherapeutic) actions sequence, which each object is to execute. This work was supported by the Russian Foundation for Basic Research (project № 07-01-00452).

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