Conflictogenic text: cognitive and language features of generation (experimental study)

In the article results of experimental modelling of text generation to study communicative strategies of conflict realization in virtual communication are presented. Virtual communication is realized in a variety of communicative spheres, their internal organization reflects the structure of real communication. The described experiment assumes an explication of models of conflict daily communication in the virtual environment. At the stage of planning the authors based on the facts that specifics of text realization of the conflict is defined by the features of discourse it is realized in. The target audience was students of Tomsk (99 people; including 58 Humanities students, and 41 non-Humanities ones) aged 18-23. The aim of the experiment was to reveal the communicative strategies of response to a conflict text stimulus in daily virtual discourse. The hypothesis was that in the consciousness of informants there are discourse-oriented models of speech reaction to a conflict stimulus. The level of conflictogenic potential of the text that creates the scenario of the conflict defines the type of the reaction conflict scenario: joining the conflict or resolving it. The type of conflict reactions depends on the professional sphere of respondents. As experimental material a fragment of chat communication in text representation was offered, on the basis of which respondents modelling natural communication of a discourse of a given type gave remarks according to discourse rules. In the fragments shown to informants the scenario of starting the conflict is fixed. The reaction remarks received as a result of the experiment fixed options of response: various forms of resolution of the conflict or getting involved into it. In the article the analysis of reaction texts on two conflict-stimulating posts (http://gorod.tomsk.ru) is given in the aspect of formation of speech models of response to the conflict. The experiment confirmed the hypothesis that the level of the conflictogenic potential of the text, which creates the scenario of the conflict, defines the type of reaction to the conflict scenario: joining the conflict or resolving it. The intra text status of conflictogenic potential proves by the fact that in experimental conditions the number of conflict strategies prevails. Thus, the number of reactions to conflict depends on the specifics of the stimulating text, in this case - the object of reflection, and on the way of verbalisation of the stimulating text. The hypothesis about distinction of reactions of Humanities and non-Humanities students was not sufficiently confirmed. Reactions to the con-flictogenic text of both groups are similar, distinctions are scarce and concern some particulars.

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