Petrov Alexey V., Eremina Sofia L. «Quality of public administration: the measurement and conditions for achieving it» // Tomsk State University Journal of Economics 2015. №4(32) C.41-63
Levov Aleksandr A., Morozova Lyubov S. «Review of methodologies for modelling business process of public services provision in cadastreand real estate registration» // 2011. №346 C.119-122
