Assessment of Satisfaction with the Conditions and Opportunities for Professional Activity in Customs Bodies

There is a need to obtain scientifically grounded data on how young professionals feel about themselves, take their first steps in the customs bodies, how the “system” evaluates in practice the level of graduates’ preparedness, how their interpersonal relations develop while they serve in the customs bodies. An organized and effectively functioning system of adaptation of customs body officials and employees is very important both for a young specialist and for an organization. Such a system decreases the rate of staff turnover, reduces costs, saves the time of the manager and the employees, develops a positive attitude to work, satisfaction with working conditions, and also determines the effectiveness of the follow-up actions of the young professional in the workplace. Professional adaptation in the customs bodies has a number of features due to the specifics of the customs service. The article assesses the impact of satisfaction with working conditions and opportunities in the customs bodies on the adaptation of customs bodies’ officials and employees to the customs service. The article aims to analyze factors affecting satisfaction with working conditions and opportunities, and to develop recommendations for improving the adaptation of young specialists to the customs service using the example of Vladivostok Branch of the Russian Customs Academy graduates working in the customs bodies. The authors identify the approaches to professional adaptation to the customs service; they differ by the object of analysis. A correlation analysis of the graduates’ survey shows a direct positive relationship of individual indicators of external and internal factors. A model assessing work satisfaction and the level of adaptation to the professional requirements has been designed. Recommendations have been developed to improve a young specialist’s professional adaptation to the customs service. The improvement of adaptation management starts from the enrollment campaign, goes through the entire learning process at the educational organization, and ends in the customs bodies. For the officials and employees of the customs bodies, the improvement includes various measures, including the development and implementation of a scientifically based adaptation program.

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