Critical Success Factors of Change Management in Software Projects | Vestnik Tomskogo gosudarstvennogo universiteta. Ekonomika – Tomsk State University Journal of Economics. 2021. № 55. DOI: 10.17223/19988648/55/11

Critical Success Factors of Change Management in Software Projects

Markets, technologies, and the business environment change in shorter cycles, and organizations need to transform. Often transformations in organizations include new software systems. ITIL defines change as the process of moving from one defined state to another. The introduction of software systems within change projects fail in a large number of cases. What are the success factors for a thriving change project? A systematic literature review leads to 22 critical success factors of change management. Sixty-one articles were read. Ten of them are relevant for this contribution. Twenty-two critical success factors for change management have been described. Analysis of critical success factors for change management is a crucial part of successful implementation of software systems in organizations since such factors are relevant for successful changes.

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Keywords

change, change management, success factors, software, organization

Authors

Name	Organization	E-mail
Lubbecke Henning		henning.luebbecke@bev.bund.de

Всего: 1

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